Trust & Security Council

Stewardship

You buy SOFE once and trust it with your family's information for years. Here's who looks out for that, beyond just us.

Your family's information belongs to your family. We set up an independent council to help keep it that way, even as SOFE grows, changes, or someday changes hands.

Who looks out for your family

Three layers, each with a different job.

Trust & Security Council

Five outside advisors who watch over privacy, security, and how SOFE uses AI. They can stop changes that break our promises to you.

Our founding team

The people building SOFE. When you need help, you reach us directly.

Your household

Your family's private space in SOFE. You own it, and you decide what's connected and who can see what.

What the Council does

The Council doesn't build SOFE. It holds us to the promises we've made to you.

It's there to:

  • Make sure your data stays yours
  • Set clear standards for how SOFE uses AI
  • Keep SOFE secure
  • Keep SOFE running, even if leadership changes
  • Make sure we publish our commitments and keep them

Day-to-day product decisions stay with our team. The Council's job is to hold us accountable.

Why we set it up

Software companies tend to let their customers down when:

  • Founders leave or burn out
  • The company is sold
  • Priorities shift toward a quick exit
  • Trust wears away quietly over time

You pay for SOFE once and keep it for life. That only works if the promises behind it outlast any one person, including us.

So we built in a check:

  • No one person can quietly change the rules
  • Our core promises can't be dropped without anyone noticing
  • Your family stays protected as SOFE grows and changes

What the Council oversees

1

Your data

  • Holds us to the rule that your family stays in control of its information
  • Approves who can access family data and how long it's kept
  • Makes sure you can always take your information with you
2

How SOFE uses AI

  • Sets standards for how SOFE uses AI
  • Reviews and approves major changes to what the AI can do
  • Makes sure AI decisions can be explained and checked
3

Security

  • Sets the minimum security bar for SOFE
  • Checks that we're ready to handle and disclose a security problem
  • Reviews the risks of the vendors and infrastructure we rely on
4

Keeping SOFE running

  • Makes sure SOFE can keep running if the founders are unavailable
  • Keeps written continuity and succession plans
  • Protects SOFE if the company changes hands
5

Our public commitments

  • Publishes clear commitments to the families who own SOFE
  • Reports on whether we're keeping them
  • Works in the open, not behind closed doors

How the Council works

The Council can:

  • Block changes that break our core promises
  • Require us to fix it if we break a commitment

The Council cannot:

  • Run day-to-day product decisions

How it fits with our team

That means:

  • Long-term trust comes before short-term gains
  • Your family is protected as the company grows or changes
  • Oversight grows as SOFE grows

Real help from real people

Most families set up SOFE themselves in a few minutes. If you get stuck connecting email, setting up reminders, or making SOFE fit how your family works, you reach our founding team directly, not a ticket queue.

You choose what's connected and who sees what. When you need help, you talk to the people who built it.

What this means for your family

As a family that owns SOFE:

◎

It outlasts any one person

SOFE is built to keep running, no matter who's in charge

◫

Clear standards

Written commitments on AI, data, and security, not vague promises

◈

Real oversight

Independent people holding us to our word

◉

Built for the long term

SOFE is built to last, not to be flipped

What the Council isn't

✕A marketing badge
✕A traditional board of directors
✕Corporate red tape
✕An advisory group in name only

It's a small group with real authority.

Our commitment

Families trust SOFE with the details of their lives.

That takes:

  • Clear rules
  • Independent oversight
  • Long-term thinking
  • Trust you can check for yourself

The Council is how we build that in, instead of just promising it.

Own a system you can trust

$99 once, with direct help from our team and independent oversight built in.

Start for $99 →