Privacy Policy

xVentures AI Corporation ("SOFE", "we", "us", "our") takes your privacy seriously. This Privacy Policy describes how we collect, use and share personal information in connection with your use of the SOFE platform and website (the "Service" or "Services").

Personal Information We Collect

Information you provide to us:

• Account information, such as your first and last name, email and mailing addresses, phone number, company details, and professional background
• Communications that we exchange with you, including when you contact us with questions, feedback, or support requests
• Payment data needed to complete your purchases
• Client data and documents you upload to our platform
• Marketing preferences and engagement details
• Any other information you choose to provide

Automatic data collection:

We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with the Services, our communications and other online services, such as:

• Device data: Your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type, IP address, unique identifiers, language settings, mobile device carrier, radio/network information, and general location information such as city, state or geographic area.
• Online activity data: Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
• Platform usage data: AI model interactions, document processing patterns, and feature utilization metrics.

Cookies and similar technologies:

Our website may use the following technologies:

• Cookies: Text files stored on your device to uniquely identify your browser or to store information or settings.
• Local storage technologies: Like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data.
• Web beacons: Also known as pixel tags or clear GIFs, used to demonstrate that a webpage or email was accessed or opened.

How We Use Personal Information

Service Delivery:

• Provide, operate and improve the Services
• Process your payments and complete transactions
• Communicate with you about the Services
• Provide support and respond to requests
• Personalize your experience

Research and Development:

We may create aggregated, de-identified or other anonymous data from personal information we collect. We may use this anonymous data and share it with third parties for our lawful business purposes. We do not train our AI models on your business data or documents without explicit consent.

Marketing:

We may use personal information for marketing purposes. You may opt-out of marketing communications at any time.

Compliance and Protection:

• Comply with applicable laws and legal processes
• Protect our, your or others' rights, privacy, safety or property
• Enforce our terms of service
• Prevent, identify, investigate and deter fraudulent or harmful activities

How We Share Personal Information

We may share your personal information with:

• Service providers: Companies that help us operate the Services (such as hosting, analytics, customer support, and payment processing).
• Professional advisors: Lawyers, auditors, and insurers when necessary for professional services.
• Authorities: Law enforcement or government authorities where required by law.
• Business transferees: Parties involved in potential business transactions like mergers or acquisitions.

Security

We employ industry-standard technical, organizational and physical safeguards designed to protect personal information, including:

• Enterprise-grade encryption for data in transit and at rest
• Regular security audits and penetration testing
• SOC 2 Type II and ISO 27001 certified infrastructure
• Strict access controls and authentication protocols

Your Rights and Choices

• Access and Control: You can access and update your account information through your account settings.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Deletion: You can request deletion of your personal information, subject to certain legal limitations.
• Marketing Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us.
• Cookie Controls: Most browsers allow you to control cookies through their settings.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we securely delete or anonymize it. Specific retention periods vary based on the type of data and applicable legal requirements.

Children's Privacy

Our Services are not directed to children under 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you learn that a child has provided us with personal information, please contact us and we will delete such information.

International Data Transfers

We are headquartered in the United States and may process your information in various countries. We implement appropriate safeguards for international data transfers as required by applicable law, including Standard Contractual Clauses approved by the European Commission.

Additional Information for California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal information we collect, use, and disclose.
• Right to Delete: You can request deletion of your personal information.
• Right to Opt-Out: You can opt-out of the "sale" or "sharing" of your personal information (note: we do not sell personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the information below.

Additional Information for European Residents

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process personal information based on consent, contractual necessity, legal obligations, or legitimate interests.
• Right to Access: Request access to your personal information.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal information.
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Receive your data in a portable format.
• Right to Object: Object to certain processing activities.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
• Right to Lodge a Complaint: File a complaint with your local data protection authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: